Our wheels employ carefully chosen - UK, European and North American tested - up-to-the-minute technology, with Lifetime Warranty and Crash Replacement cover on all wheels:
Sixth Element offer a complete, no quibble, lifetime warranty and crash replacement service.
If you break your wheel rim we will replace it, or repair if the damage is to the hub and / or spokes.
You just have to make sure that you have registered with us for Crash Replacement within seven days of receiving your original wheel purchase. Registration provides lifetime cover - please use our on line form - see Buy Now page.
There is no cost to the replacement / repair service, although there is a one-off £39 Registration fee payable at the outset. In the exceptional circumstances of two breakage claims in one 'rolling' 12 month period we reserve the right to require certain wheel set up conditions to be met in order for cover to continue - please email or call us with any questions about this. Following your registration for Crash Replacement, this lifetime cover is transferable in the event that you sell the wheels. As with the original purchase, change of ownership must be notified to us within seven days of the purchase by the new owner (using our on line form - see Buy Now page, Registration fee is required from the new owner).
In the event that you suffer a breakage:
- First, email us firstname.lastname@example.org
- Quote your name, address, telephone no and details of your wheel
Attach two photos of the damage
We will then contact you to provide a returns reference and to arrange return of the damaged wheel for replacement (or repair if applicable); you will be responsible for the safe return of the wheel to us
As long as you are registered with us there will be no charge from us for the replacement / repair
Normal wear and tear is excluded. Full terms and conditions are at the link below: Crash Replacement and T&Cs.
As a result of extensive testing and product selection, our rim features include:
UD (Uni Directional) Toray T 700 Carbon Weave / T800 on lightest rims - the strongest choices
Extra Carbon Weave enforcement around spoke holes
Hookless technology to all carbon rims - good-bye to 'burping' of air
100% smooth inner side walls to ensure total contact with the tyre: the most secure mounting option
Our decals are not stickers and are available in any colour of your choice. Watch the video here
All our hubs are chosen from the market leaders: brands we all know and trust
We offer ceramic bearing upgrades (on Hope hubs): £70 front hub, £95 rear hub
Spokes and Nipples:
Sapim Race / DT Comp spokes, brass or alloy nipples on our Classic Wheels
Sapim D Light / DT Revo spokes, brass or alloy nipples on our Race Wheels
Sapim CX Ray bladed / DT Aero spokes, alloy nipples on our Pro Wheels
Watch the Spoke video here